Terms and Conditions
Age Requirement
Guests must be 21 years of age or older to reserve a guest room at Tetherow.
Rates
Our rates are priced per room, per night and vary seasonally. Rates quoted are for one or two people staying in the room. Additional fees apply for additional persons.
Check In / Check Out
Check In time is at 4:00 PM daily. Check Out time is at 11:00 AM daily to allow time for the room to be cleaned and prepared for the next guest. Any early check in or late check out must be approved in advance. During busy periods, additional fees may apply for these services.
Cancellation
We have a 48 hour cancellation policy. Reservations may be cancelled without penalty with more than 48 hours’ notice. Reservations cancelled with less than 48 hours’ notice will be assessed the value of one night’s lodging for the room reserved.
Accommodations Taxes and Fees
Oregon State lodging tax is 1%. Deschutes County lodging tax is 8%. Resort fee is 5%.
Credit Cards
A Credit or Debit card must be presented at check in and will be pre-authorized for the amount of your first night’s confirmed room and tax. Upon check out, the full amount of your stay and all additional charges you have made while at Tetherow will be charged to the card on file, unless a different card is presented.
Minimum Stays
Weekends and holidays often require a 2 night minimum stay on high season weekends or during special events and holiday periods. Please inquire of our reservation staff for any limitations during your intended dates of stay.
Early Departure
Your room will be reserved for the entire length of your stay. If the hotel is not given 24 hours advance notice of checking out prior to the reserved departing date, a fee of $100 will be charged.
Non-Smoking Policy
All buildings at Tetherow are designated as non-smoking and guests and visitors are encouraged to abstain from smoking within 50 feet of all buildings. If you must smoke, please do so outdoors and use appropriate waste receptacles. A substantial fee will be charged to guests who smoke in any Tetherow guest room, in order to restore draperies, bedding and carpets to a smoke-free condition.
Pets
A maximum of 2 dogs, no larger than 75 lbs. each, are welcome in a Tetherow guest room for an additional fee of $50 per dog per stay. Dogs may not be left unattended by owners in guest rooms. Guests are responsible for disturbances or damages cause by their dogs. Please see additional policies provided for reservations made with dogs.